Submit Help Request

Help Desk

Submit Help Request

Design & Branding

This section covers working with Tralemix on your brand and website design. From sending over logos and fonts to understanding the design process, this section helps you collaborate with confidence and clarity.

What to Expect During a Web Design Project

Whether you’re launching a new site or refreshing an old one, knowing what to expect makes the process smoother and more enjoyable. At Tralemix, we take an all-inclusive, collaborative approach—so ...
How to Share Your Brand Assets with Tralemix

Sending us the right brand assets early in the process helps us design faster—and ensures your site or graphics stay true to your brand. Here’s how to share your files and what we typically need. ...
Understanding Your Brand Kit

A brand kit is a collection of assets and guidelines that define how your brand looks, feels, and sounds. Whether you’re launching a website, designing graphics, or printing marketing materials—you...
How to Request a Visual Design Update

Need a fresh homepage banner? Want to swap out an old photo or request new visuals for social media? We’ve got you covered. Here’s how to request a visual design update through your client portal...