Sending us the right brand assets early in the process helps us design faster—and ensures your site or graphics stay true to your brand. Here’s how to share your files and what we typically need.
Where to Upload Your Assets
You can upload files directly to your client portal:
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Log in to the Client Portal
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Navigate to your project workspace
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Look for the Upload Documents section or file upload button
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Drag and drop your files or paste in a shareable cloud storage link (e.g. OneDrive or Dropbox)
What to Include
Here’s what we recommend you send (as applicable):
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✅ Your Logo(s)
High-resolution PNG or SVG files preferred. If available, include light/dark and horizontal/stacked versions.
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✅ Fonts
Custom font files (.ttf or .otf) or licensing links if they’re web fonts like Google Fonts or Adobe Fonts.
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✅ Color Palette
Hex codes (e.g. #1A1A1A) or a screenshot of your brand colors if you don’t have a style guide.
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✅ Brand Guidelines or Style Guide
If you’ve worked with a branding agency or designer, this PDF or doc is gold.
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✅ Any Existing Collateral
Business cards, social media graphics, flyers, or anything that shows how your brand is currently being used.
No Brand Kit Yet? No Problem.
If you don’t have a full brand kit or style guide yet, we can help create one for you. Just mention it when you submit your project brief or request, and we’ll walk you through the next steps.
Need Help?
If something doesn’t look right or you run into trouble, we’re here to help.
💬 You can always submit a ticket from the Knowledge Base or chat with us inside the client portal––We may be on another call when you message us, but don’t worry, we’ll be notified and get back to you as soon as we can!