Not sure what’s included in your Tralemix subscription? You can easily view your current plan details inside your client portal.

 

Here’s how to check your plan and what it covers:

How to View Your Plan

  1. Log in to your Client Portal

  2. Click on Profile in the top navigation

  3. Scroll to the Account section

  4. Look for your Plan Name and subscription tier

 

You’ll also see your billing frequency, next renewal date, and any linked add-ons.

 

What’s Included in Your Plan?

Your plan may fall under one of the following monthly packages:

  • Essential Plan – Great for essential support, minor updates, and basic hosting

  • Professional Plan – For more advanced needs, including design, development, and API integrations

  • Premium Plan – Our most comprehensive offering, built for larger or more complex projects

 

Each plan comes with different levels of service, response time, and included hours. You can refer to your onboarding documents or reach out if you’re not sure which plan you’re on.

 

Can I Change or Upgrade My Plan?

Yes! If your needs change, we can help you:

  • Upgrade to a plan with more features or support

  • Add on services like accessibility upgrades, SEO, or automation setup

 

To request a change, simply submit a ticket or message us through the client portal.

 

Need Help?

If something doesn’t look right or you run into trouble, we’re here to help.

💬 You can always submit a ticket from the Knowledge Base or chat with us inside the client portal––We may be on another call when you message us, but don’t worry, we’ll be notified and get back to you as soon as we can!